If you qualify for reduced fare based on disability, your reduced fare entitlement is valid for 5 years. After 5 years, you will need to reapply.

The Americans with Disabilities Act defines a person with a disability as “someone who:

• has a physical or mental impairment that substantially limits one or more major life activities,
• has a history or record of such an impairment (such as cancer that is in remission), or
• is perceived by others as having such an impairment (such as a person who has scars from a severe burn).”

For some examples of specific disabilities, visit the ADA website.

The reduced fare application includes a category for people with disabilities, and a separate category “Disabled with Attendant” for people who ride with someone who assists them.

If you qualify for reduced fare based on your income, your reduced fare entitlement is valid for 1 year. After a year, you will need to reapply.

Low-income eligibility is based on household income or enrollment in a Department of Workforce Services program.

Household gross (before taxes and deductions) income must not exceed:

• 1 person: $31,920
• 2 people: $43,280
• 3 people: $54,640
• 4 people: $66,000
• 5 people: $77,360
• 6 people: $88,720
• 7 people: $100,080
• 8 people: $111,440

For households of 9 or more people, add $11,000 for each additional person.

Qualifying programs from the Utah Department of Workforce Services include:

• ABD (Aging, Blind, Disabled)
• Cash/Financial Assistance (TANF)
• Child Care assistance
• Family Employment Program
• General Assistance (GA)
• Home Energy Assistance Target Program (HEAT)
• Medical Assistance
• Supplemental Nutrition Assistance Program (SNAP)

If you qualify for reduced fare because you are 65 or more years old, your reduced fare entitlement is valid for 5 years. After 5 years, you will need to reapply.

If you qualify for reduced fare because you are under the age of 19,* your reduced fare entitlement is valid for 5 years or until you turn 19. After 5 years, you will need to reapply.

When you turn 19, you will need to apply for reduced fare under a different qualification or start paying regular fare.

*Riders 5 years old and younger ride for free when accompanied by a fare-paying adult.

To apply for reduced fare, you must first have a FAREPAY Card. (If you already have one, skip to step 2.) You can buy one for a $3 card fee at:

• Ticket vending machines (TVMs), which are found at every FrontRunner and TRAX station
• Click here to learn how to purchase a FAREPAY Card at a TVM.
• Customer Service Locations
• The Buy a Pass page
• Local FAREPAY Vendors

If you qualify for reduced fare, the $3 card fee will be refunded as a credit on your FAREPAY account.

On your computer or smartphone, go to the UTA FAREPAY Portal.

If you already have a FAREPAY account, click "Log in" under MY ACCOUNT and go to step 3 below.

If you do not have a FAREPAY account, click "Create New Account" under DON'T HAVE A FAREPAY ACCOUNT?

Then, follow these steps to create your FAREPAY account and add your FAREPAY Card to the account.

Follow the steps below, or click here for a page of detailed instructions.

• On your computer or smart device, log in to your FAREPAY account.
• On the home/dashboard page, where you have one or more FAREPAY Card images, choose the image of the card that belongs to the person applying for reduced fare. Click the 3 small dots in the upper right corner of the card. (If you have not added FAREPAY Cards for other people to your account, only your card will appear.)
• A dropdown menu will appear below the 3 dots. Click the "Apply for Entitlement" menu item. A new window or page will open.
• On this new window or page, click the Media dropdown list. The list will show the assigned nickname of any FAREPAY Cards in your account. Select the FAREPAY Card of the person applying for reduced fare.
• Find the Entitlement dropdown list and click it. The list includes reduced fare eligibility categories (youth, seniors, disability, disability with an attendant, income). Click on the category for which the applicant is applying and upload the required materials.
• Once you have uploaded all required fields, the Apply button will become active. Click Apply to complete your application for reduced fare.
• UTA will notify you within 5 business days of the status of your application in a message to your FAREPAY account email address.
• Upon application approval, the FAREPAY Card image on your account will add the word Entitlement to indicate your qualified reduced fare status. The FAREPAY Card will begin charging fare at the discounted rate noted above.

NOTES:

• Only the fields marked by a red asterisk (*) are required.
• The attendant in the category "Disabled with Attendant" is someone who rides with the reduced fare applicant to assist them.
• “Applicant Photo” means a clear, front-facing photo of the applicant's face.

For more information about eligibility categories or documents to attach, review "What Documents Do I Need for My Application?" below.

If you need help with your application, call Customer Service at 801-RIDE-UTA (801-743-3882).

Once approved for reduced fare, your FAREPAY Card automatically applies your reduced fare discount across the UTA transit network, including bus, BRT, TRAX, S-Line, UTA On Demand, FrontRunner, Express Bus, and Ski Bus.*

Fare capping saves you money the more you ride. See "How Does Fare Capping Work with Reduced Fare?" below for details.

Always tap on and tap off your FAREPAY Card on bus or rail station card readers when you ride UTA. Your card is charged based on where you tap, so tap on and tap off to avoid being charged more than the value of your reduced fare trip.

When you use your card, a valid tap will show a green light with a check mark. An invalid tap will show red with an X. If the card reader returns a yellow light, check your account. You may need to reapply for reduced fare or address an issue with your FAREPAY Card.

Present your FAREPAY Card to UTA Fare Inspectors or Police Officers when asked for proof of fare payment.

*FAREPAY Cards are not accepted on UTA Paratransit service. Paratransit riders may purchase a 10-ride punch card here.

If you applying based on a disability, you need one of the following:

• Medical provider disclosure — this must be signed by your currently licensed healthcare professional
• Current valid Medicare card — upload a photo of your Medicare card

If you are applying based on income, you need proof of income. Please supply one or more of the following:

• 60 days of paystubs
• Previous year W-2
• Previous year taxes
• Current valid Medicare card — upload a photo of your Medicare card

If you are applying based on age, you will need proof of identity that includes your photo. The following types are accepted:

• Official identification card
• Valid state-issued identification card
• Government-issued card (passport, Permanent Resident Card)
• Student identification card with picture

If you are applying based on Medicare eligibility, you need:

• Current valid Medicare card — upload a photo of your Medicare card

If you apply and are approved for reduced fare, your fare capping balance at the reduced fare rate begins the day you receive your reduced fare approval email from UTA.

If you have a prior fare cap balance for regular fare (by using a FAREPAY Card charging regular fare), that regular fare cap will go to a zero balance to allow the reduced fare cap to begin; your prior regular fare cap balance will not apply to your new reduced fare cap balance.